Issues with inbound calls to the Judicial Commission of Victoria

20 January 2025

Phone lines are down image

Inbound call issues to the Judicial Commission of Victoria

The Judicial Commission of Victoria is currently experiencing issues with all inbound calls to the Commission's main telephone number 03 9084 9600 where all calls are are proceeding straight to an engaged signal. 

Callers have not been able to listen to the Commission's voice mail service message which outlines other ways they can contact the Commission or leave voice mail messages themselves. 

The Commission has been advised by Optus and NEC that the issue is being worked on urgently and hope to have telephone services restored as soon as possible. 

Your patience is most appreciated during this time.  

 

 

 

Other contact information and general & complaint information sources

Current Complaints:

Please email all enquiries regarding current complaints to enquiries@judicialcommission.vic.gov.au

General Enquiries:

Please visit our Frequently Asked Questions page for answers to most queries.

Information Regarding the Complaints Process 

Please visit our Complaints page for more information regarding the complaints process.

Submitting a Complaint:

Please visit our secure Complaints Portal to submit a complaint regarding the conduct of a judicial officer or VCAT member.  

Wellbeing in the complaints process

We’re dedicated to supporting everyone’s wellbeing in the complaints process. Our complaints team provides support to make a complaint and can refer people on to support services if required.

Complainant